ADMINISTRATION
User Management now supports module-level permission toggles. Admins can grant or revoke access to Dashboard, Clients, Donors, Inventory, Grants, Reports, and 12 other modules individually per staff member.
COMPLIANCE
A timestamped, searchable audit log captures every significant action — logins, record changes, deletions, and setting modifications — providing a complete compliance trail.
TECHNOLOGY
New food banks can import existing client, donor, and inventory data via CSV upload, dramatically reducing onboarding time. Data export is also available for external reporting needs.
RESOURCES
Upload, organize, and share PDFs, policies, training manuals, and reference materials in a searchable Document Library accessible to the entire team.
MANAGEMENT
The Projects module provides kanban-style task management with deadlines, status tracking, and progress metrics — perfect for capital campaigns, renovation projects, or program expansions.
SERVICE
A dedicated Support Center provides direct access to help documentation and ticket submission, ensuring food bank staff are never left without assistance.
TECHNOLOGY
From primary colors to notification preferences, the Settings panel gives administrators full control over their food bank’s identity and operational configuration. Recognition letter templates, About page content, and backup/restore are all here.
COMMUNITY
A self-service Client Portal lets families view nearby food banks, check available inventory in real time, and place orders — bridging the gap between need and access.
BUSINESS
Subscription management is built in, with transparent billing, plan upgrades, and usage tracking accessible from the dashboard.
EDUCATION
A searchable Feature Directory under the new Training module lists every platform capability with descriptions, direct links, and upcoming training resources — the definitive field guide to FoodBank.city.
